1. What is Komiis?
Komiis is an online fashion store based in Surat, Gujarat, India, offering Indian and South Asian ethnic wear for customers around the world. Our collections combine traditional designs with modern styles, making them suitable for weddings, festivals, celebrations and everyday occasions.
2. What kind of ethnic wear does Komiis sell?
Komiis offers a variety of Indian and South Asian clothing, including sarees, lehengas, salwar suits, Anarkali suits, palazzo sets, ethnic dresses and Indo-Western styles. Our collection is regularly updated with new designs and seasonal styles.
3. Does Komiis ship Indian ethnic wear internationally?
Yes. Komiis is designed for customers around the world and ships internationally. We currently focus on destinations including the USA, UK, Canada and Australia, with shipping options shown during checkout.
4. Do you ship Indian clothing to the USA?
Yes. We ship Komiis ethnic wear to customers in the United States. You can select your preferred shipping option during checkout, and available delivery information will be provided before you complete your order.
5. Do you ship Indian ethnic wear to the UK?
Yes. Komiis ships Indian and South Asian clothing to the United Kingdom. Delivery options and estimated shipping information are provided during checkout based on your location and order.
6. Do you ship to Canada and Australia?
Yes. Komiis offers international shipping to Canada and Australia, subject to the available shipping service for your location. You can see the applicable shipping options at checkout.
7. How much does international shipping cost?
Shipping costs depend on your destination, order value and available shipping service. Your exact shipping cost will be displayed at checkout before payment. We also offer free shipping above a qualifying order value where applicable.
8. Are customs duties and import taxes included in my order?
Where Komiis offers duties and taxes included shipping, the applicable charges are included in the displayed order or shipping price. If duties or taxes are not included for a particular destination or shipping method, any applicable import charges may be payable according to the destination country's regulations. Please check the shipping information shown at checkout.
9. How long does international delivery take?
Estimated delivery: 7–18 business days
Delivery times vary depending on the destination, shipping method, customs processing and other factors. An estimated delivery timeframe will be provided at checkout. Once your order has been shipped, you can use the tracking information provided by Komiis to follow its progress.
- USA: 7–12 business days
- UK: 6–10 business days
- Canada: 8–14 business days
- Australia: 8–14 business days
- Other countries: 8–18 business days
10. How do I choose the right size for Indian ethnic wear?
We recommend checking the size chart provided on each product page before ordering. Compare the garment measurements with a similar outfit that fits you well rather than relying only on your usual size, as sizing can vary between styles and designs.
11. Does Komiis provide a size chart?
Yes. Where applicable, size and measurement information is provided on the product page. We recommend checking the measurements carefully before placing an international order to help you choose the most suitable size.
12. Are Komiis outfits ready to wear?
The ready-to-wear status depends on the individual product. Please check the product description and product details for information about whether an item is ready to wear, requires minor adjustments or has any specific fitting requirements.
13. What is included with a lehenga or ethnic wear set?
The contents of each set can vary. The product page will clearly mention what is included, such as the lehenga, blouse, dupatta, palazzo, pants or other components. Please check the What's Included section before ordering.
14. What fabrics are used in Komiis ethnic wear?
Our collections use a variety of fabrics depending on the design, including materials such as georgette, net, silk blends, cotton and other fashion fabrics. The exact fabric composition and relevant details are provided on the individual product page whenever available.
15. How should I care for my Indian ethnic wear?
Care instructions depend on the fabric, embroidery and construction of each garment. Always check the care instructions on the product page before washing or storing your outfit. For heavily embroidered or delicate garments, professional dry cleaning may be recommended.
16. Can I return or exchange my Komiis order?
Return and exchange eligibility depends on the product, destination and reason for the request. Please review our return policy before purchasing. Items must generally meet the required condition and return requirements to qualify.
17. Can I cancel my order after placing it?
Order cancellation depends on whether your order has already entered processing or been shipped. If you need to cancel an order, contact Komiis as soon as possible with your order details so we can check whether cancellation is still possible.
Contact Mail : Support@komiis.com
18. How can I track my Komiis order?
Once your order has been shipped, tracking information will be provided using the contact details associated with your order. You can use the tracking information to check your shipment's progress until delivery.
19. How can I contact Komiis about my order?
If you have a question about an order, product, size, shipping or return, contact the Komiis customer support team through the contact options provided on our website. Please include your order number when contacting us about an existing order so we can assist you more quickly.
20. Why should I buy Indian ethnic wear from Komiis?
Komiis is based in Surat, Gujarat, India, and is created for customers who want to discover Indian and South Asian fashion from anywhere in the world. We focus on stylish designs, clear product information, fair pricing and careful order handling. Our promise is simple: what you see is what you receive.